| |
Title |
Authors/Editors |
Publisher |
Type |
Copies |
 |
Service Savvy Health Care: One Goal at a Time (J-B AHA Press)
|
|
Jossey-Bass |
Books |
1 |
 |
Spotlight on Managing for the Long Term
|
|
Harvard Business Review Press |
Other |
1 |
 |
Switch: How to Change Things When Change Is Hard [ SWITCH: HOW TO CHANGE THINGS WHEN CHANGE IS HARD ] by Heath, Chip (Author) Feb-16-2010 [ Hardcover ]
|
|
Broadway Business |
Books |
1 |
|
|
Synthesis The Triumph of Spin over Substance: Staying Smart in a World of Fake News and Dubious Data
|
|
Harvard Business Review Press |
Other |
1 |
|
|
Seven Keys to a Positive Mental Attitude
|
|
|
Audio/Visuals |
1 |
|
|
Six Steps to Service Recovery
|
|
|
Audio/Visuals |
1 |
|
|
Selling Skills From A to Z
|
|
|
Audio/Visuals |
1 |
|
|
Six Cardinal Rules of Customer Service
|
|
|
Audio/Visuals |
1 |
 |
Self-Managed Work Teams in Health Care Organizations (J-B AHA Press)
|
|
Jossey-Bass |
Books |
1 |
|
|
Simulating the 'Horrors' of Overuse
|
|
|
Other |
1 |
