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  Title Copies
The HCAHPS Handbook 2: Tactics to Improve Qualilty and the Patient Experience 
Edition: 2 
Year: 2014 
ISBN: 1622180097 
ISBN 13: 9781622180097 
 1 
The HCAHPS Handbook: Hardwire Your Hospital for Pay-For-Performance Success 
Edition: 1 
Year: 2010 
ISBN: 0982850301 
ISBN 13: 9780982850305 
 1 
Type Talk: The 16 Personality Types That Determine How We Live, Love, and Work 
Edition: 10th Anniversary ed. 
Year: 2013 
 1 
Team power: How to build and grow successful teams 
Edition: Reprint 
Year: 1996 
ISBN: 1878542931 
ISBN 13: 9781878542939 
 1 
The Craft of Research 
Year: 2008 
ISBN: 0266065669 
ISBN 13: 9780266065663 
 1 
The Rule of 52 and 17: It's Random, But it Ups Your Productivity 
1 
The Biggest Barrier to Your Team's Development? You. 
1 
These Are the Happiest Cities in the United States 
1 
The Science of Pep Talks 
1 
The Power of Positive Surveying 
1 
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