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  Title Copies
Switch: How to Change Things When Change Is Hard [ SWITCH: HOW TO CHANGE THINGS WHEN CHANGE IS HARD ] by Heath, Chip (Author) Feb-16-2010 [ Hardcover ] 
Edition: Advance Reader's Copy (ARC) 
Year: 2017 
ISBN: 0385528752 
ISBN 13: 9780385528757 
 1 
Synthesis The Triumph of Spin over Substance: Staying Smart in a World of Fake News and Dubious Data 
1 
Seven Keys to a Positive Mental Attitude 
1 
Six Steps to Service Recovery 
1 
Selling Skills From A to Z 
1 
Six Cardinal Rules of Customer Service 
1 
Self-Managed Work Teams in Health Care Organizations (J-B AHA Press) 
Year: 1994 
ISBN: 1556481225 
ISBN 13: 9781556481222 
 1 
Simulating the 'Horrors' of Overuse 
1 
Six Toxic Thoughts Successful People Quarantine 
1 
Say goodbye to the waterfall and hello to the thermostat 
1 
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