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  Title Copies
Let's Talk About the Elephant in the Room: Accountability Skills for the Quality Patient Experience 
1 
Life Lessons Learned: What Textbooks Don't Teach 
Year: 2005 
ISBN: 1595260781 
ISBN 13: 9781595260789 
 1 
Lifescripts: What to Say to Get What You Want in Life's Toughest Situations 
Edition: Revised 
Year: 2004 
ISBN: 0471643769 
ISBN 13: 9780471643760 
 1 
Lippincott Advanced Skills for Nursing Assistants: A Humanistic Approach to Caregiving 
Edition: 1 
Year: 2008 
ISBN: 0781780675 
ISBN 13: 9780781780674 
 1 
Lippincott's Advanced Skills for Nursing Assistants: A Humanistic Approach to Caregiving 
Edition: 1 
Year: 2012 
 1 
Listen Up, Leader! 
Edition: 2nd 
Year: 2000 
ISBN: 1885228376 
ISBN 13: 9781885228376 
 3 
Listening Skills: Improving the way your organization communicates with customers. 
1 
Little Gold Book of YES! Attitude: How to Find, Build and Keep a YES! Attitude for a Lifetime of SUCCESS 
Edition: 1 
Year: 2006 
ISBN: 0131986473 
ISBN 13: 9780131986473 
 1 
Little Green Book of Getting Your Way: How to Speak, Write, Present, Persuade, Influence, and Sell Your Point of View to Others 
Edition: 1st 
Year: 2007 
ISBN: 0131576070 
ISBN 13: 9780131576070 
 1 
Made to Stick: Why Some Ideas Survive and Others Die 
Edition: 1st 
Year: 2007 
 2 
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