| |
Title |
Authors/Editors |
Publisher |
Type |
Copies |
 |
How to Deal With the Foreign Accent
|
|
|
Audio/Visuals |
1 |
|
|
Competency Iceberg Model
|
|
|
Other |
1 |
|
|
Essential Elements of Internal Customer Service
|
|
|
Audio/Visuals |
1 |
|
|
How to Handle the Irate Customer
|
|
|
Audio/Visuals |
1 |
|
|
Why "What Matters to You?" Matters Around the World
|
|
|
Other |
1 |
|
|
Influencing the Interaction
|
|
|
Audio/Visuals |
1 |
 |
Chasing the Dragon: The life of an opiate addict
|
|
|
Audio/Visuals |
2 |
|
|
How to Build a Successful Mentoring Program
|
|
|
Other |
1 |
|
|
Business Friendly Customer Service
|
|
|
Audio/Visuals |
1 |
|
|
Guiding Lights: How to Create a Mentor Program for Your Organization
|
|
|
Other |
2 |
