New Arrivals

Page 7 of 5

  Title Copies
Maintaining Customer Relations 
DIFFICULT CONVERSATIONS - How to Discuss What Matters Most. 
Year: 1999 
ISBN: 014028852X 
ISBN 13: 9780140288520 
The 15 Invaluable Laws of Growth 
Little Gold Book of YES! Attitude: How to Find, Build and Keep a YES! Attitude for a Lifetime of SUCCESS 
Edition: 1 
Year: 2006 
ISBN: 0131986473 
ISBN 13: 9780131986473 
Quiet: The Power of Introverts in a World That Can't Stop Talking 
Year: 2013 
ISBN: 0307352153 
ISBN 13: 9780307352156 
Unit-Based Staff Development for Clinical Nurses 
Edition: 1 
Year: 2004 
ISBN: 1890504440 
ISBN 13: 9781890504441 
Amrita Rajesh could tell that the doctor sitting across from her felt uncomfortable 
The Case for Plain-Language Contracts 
The Transformations That Work--and Why 
Let's Talk About the Elephant in the Room: Accountability Skills for the Quality Patient Experience 
The Benefits of Technology For The Strategic Chro 
Five Signs You're Much Smarter Than Average 
Eight Small Things People Use to Judge Your Personality 
8 Things Successful People Do Every Day That Most People Ignore 
8 Things Smart People Never Reveal About Themselves at Work 
Deskercise! 33 Smart Ways to Exercise at Work 
Augmented Management Intelligence: Can Robots Bring Humanity Back To The Workplace? 
How an Elevator Ride Taught Me My Greatest Leadership Lesson 
The Behavioral-Based Interviewing Toolkit 
Three Traits of Successful 'Superbosses; - and One to Avoid