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Page 7 of 5
Title
Authors/Editors
Publisher
Type
Copies
Maintaining Customer Relations
Audio/Visuals
1
DIFFICULT CONVERSATIONS - How to Discuss What Matters Most.
Year
:
1999
ISBN
:
014028852X
ISBN 13
:
9780140288520
Douglas Stone; Bruce Patton; Sheila Heen; Roger Fisher
Penguin (Non-Classics)
Books
1
The 15 Invaluable Laws of Growth
Audio/Visuals
1
Little Gold Book of YES! Attitude: How to Find, Build and Keep a YES! Attitude for a Lifetime of SUCCESS
Edition
:
1
Year
:
2006
ISBN
:
0131986473
ISBN 13
:
9780131986473
Jeffrey Gitomer
FT Press
Books
1
Quiet: The Power of Introverts in a World That Can't Stop Talking
Year
:
2013
ISBN
:
0307352153
ISBN 13
:
9780307352156
Susan Cain
Broadway Books
Books
1
Unit-Based Staff Development for Clinical Nurses
Edition
:
1
Year
:
2004
ISBN
:
1890504440
ISBN 13
:
9781890504441
J. S. Lockhart
Oncology Nursing Society
Books
1
Amrita Rajesh could tell that the doctor sitting across from her felt uncomfortable
Harvard Business Review Press
Other
2
The Case for Plain-Language Contracts
Harvard Business Review Press
Other
1
The Transformations That Work--and Why
Other
1
Let's Talk About the Elephant in the Room: Accountability Skills for the Quality Patient Experience
Other
1
The Benefits of Technology For The Strategic Chro
Harvard Business Review Press
Other
1
Five Signs You're Much Smarter Than Average
Dr. Travis Bradberry
Other
1
Eight Small Things People Use to Judge Your Personality
Dr. Travis Bradberry
Other
1
8 Things Successful People Do Every Day That Most People Ignore
Other
1
8 Things Smart People Never Reveal About Themselves at Work
Dr. Travis Bradberry
Other
1
Deskercise! 33 Smart Ways to Exercise at Work
Other
1
Augmented Management Intelligence: Can Robots Bring Humanity Back To The Workplace?
Other
1
How an Elevator Ride Taught Me My Greatest Leadership Lesson
Other
1
The Behavioral-Based Interviewing Toolkit
The Advisory Board Company
Other
1
Three Traits of Successful 'Superbosses; - and One to Avoid
Other
1
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