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Page 6 of 5

  Title Copies
The HCAHPS Handbook: Hardwire Your Hospital for Pay-For-Performance Success 
Edition: 1 
Year: 2010 
ISBN: 0982850301 
ISBN 13: 9780982850305 
Creative Workshop: 80 Challenges to Sharpen Your Design Skills 
Edition: 3025th 
Year: 2010 
ISBN: 1600617972 
ISBN 13: 9781600617973 
Hartman's Nursing Assistant Care: Long-Term Care and Home Health 
Edition: 1 
Year: 2009 
ISBN: 1604250100 
ISBN 13: 9781604250107 
A Lean Approach to Facility Renovation 
Bursting the CEO Bubble 
100 Faces of Health Care 
Year: 1999 
ISBN: 1556482760 
ISBN 13: 9781556482762 
Tell to Win: Connect, Persuade, and Triumph with the Hidden Power of Story 
Year: 2011 
Ten Unmistakable Habits of Utterly Authentic People 
Making SMART Goals Smarter 
Coaching Vs. Mentoring - 25 Ways They're Different 
10 
Can Robots Do the Work of Marketers? 
Knowing Where to Reinvent 
Say goodbye to the waterfall and hello to the thermostat 
Influencing the Interaction 
Please Understand Me: Character and Temperament Types 
Edition: 5th 
Year: 1984 
ISBN: 0960695400 
ISBN 13: 9780960695409 
The Florence Prescription: From Accountability to Ownership 
Edition: 2 
Year: 2014 
ISBN: 1887511350 
ISBN 13: 9781887511353 
No Boundaries: How to Use Time and Labor Management Technology to Win the Race for Profits and Productivity 
Edition: 1 
Year: 2009 
The Process-Based Organization: A Natural Organization Strategy 
Year: 2005 
ISBN: 0874258375 
ISBN 13: 9780874258370 
First, Break All the Rules 
Year: 1999 
ISBN: 0684852861 
ISBN 13: 9780684852867 
Why Hospitals Should Fly: The Ultimate Flight Plan to Patient Safety and Quality Care 
Edition: 1 
Year: 2008 
ISBN: 0974386065 
ISBN 13: 9780974386065