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Page 7 of 10

  Title Copies
The 15 Invaluable Laws of Growth: Live Them and Reach Your Potential 
Edition: Reprint 
Year: 2014 
ISBN: 1599953676 
ISBN 13: 9781599953670 
 1 
The HCAHPS Handbook 2: Tactics to Improve Qualilty and the Patient Experience 
Edition: 2 
Year: 2014 
ISBN: 1622180097 
ISBN 13: 9781622180097 
 1 
Whale Done!: The Power of Positive Relationships 
Edition: 1 
Year: 2003 
 1 
The HCAHPS Handbook: Hardwire Your Hospital for Pay-For-Performance Success 
Edition: 1 
Year: 2010 
ISBN: 0982850301 
ISBN 13: 9780982850305 
 1 
The Visible Ops Handbook: Implementing ITIL in 4 Practical and Auditable Steps 
Edition: Revised First Edition 
Year: 2005 
 1 
Every Manager's Desk Reference 
Edition: 1 
Year: 2002 
ISBN: 0028642686 
ISBN 13: 9780028642680 
 1 
CEO Material: How to Be a Leader in Any Organization 
Edition: 1 
Year: 2009 
 1 
Quiet: The Power of Introverts in a World That Can't Stop Talking 
Year: 2013 
ISBN: 0307352153 
ISBN 13: 9780307352156 
 1 
Little Gold Book of YES! Attitude: How to Find, Build and Keep a YES! Attitude for a Lifetime of SUCCESS 
Edition: 1 
Year: 2006 
ISBN: 0131986473 
ISBN 13: 9780131986473 
 1 
Magnetic Service: Secrets of Creating Passionately Devoted Customers 
Edition: 1 
Year: 2003 
ISBN: 1576752364 
ISBN 13: 9781576752364 
 3 
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