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  Title Copies
Zapp! The Lightning of Empowerment 
Year: 1988 
ISBN: 0449907058 
ISBN 13: 9780449907054 
 1 
Perfect Phrases for Performance Reviews 
Year: 2017 
ISBN: 0071745076 
ISBN 13: 9780071745079 
 2 
11 Habits of Ridiculously Likable People 
12 
Leading from the Inside Out: A Coaching Model 
Edition: 1 
Year: 2002 
ISBN: 0761923926 
ISBN 13: 9780761923923 
 1 
Accountable Care Organizations: A Roadmap for Success: Guidance on First Steps 
Edition: 1 
Year: 2011 
ISBN: 0615436021 
ISBN 13: 9780615436029 
 1 
Implementing E-Learning 
Year: 2006 
ISBN: 1562863339 
ISBN 13: 9781562863333 
 1 
Improving Patient Outcomes Through Employee Retention, Development & Engagement 
1 
Take Quality Care to the Next Level With an Engaged Medical Practice Staff 
3 
Give Your Speech, Change the World: How To Move Your Audience to Action 
Edition: 1 
Year: 2005 
ISBN: 1591397146 
ISBN 13: 9781591397144 
 1 
6 Critical Behaviors That Make A Great Leader 
1 
4 Tactics to Maximize the ROI of Your Patient Education Program 
1 
Purpose with the Power to Transform Your Organization 
6 
Vision Statement Why Some Videos Go Viral 
1 
Before & After: How to Design Cool Stuff (One-Off) 
Edition: 1 
Year: 2009 
 1 
Effective Leadership and Management in Nursing 
Edition: 4/Bk Only 
Year: 1996 
ISBN: 0805378677 
ISBN 13: 9780805378672 
 1 
Trust Matters: New Directions in Health Care Leadership 
Edition: 1 
Year: 1998 
ISBN: 0787943894 
ISBN 13: 9780787943899 
 3 
Results Through Relationships: Building Trust, Performance, and Profit Through People 
Edition: 1 
Year: 2008 
 1 
The Five Most Important Questions You Will Ever Ask About Your Organization (J-B Leader to Leader Institute/PF Drucker Foundation) 
Edition: 1 
Year: 2011 
 1 
Winners Always Quit ... Seven Pretty Good Habits You Can Swap for Really Great Results 
Year: 2009 
 1 
The Lean Healthcare Pocket Guide XL 
Edition: 1st 
Year: 2007 
ISBN: 097707207X 
ISBN 13: 9780977072071 
 1 
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