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  Title Copies
Essential Managers: Selling Successfully 
Edition: 1st American ed 
Year: 2003 
ISBN: 0789448645 
ISBN 13: 9780789448644 
 1 
Organizational Behavior In Health Care 
Edition: 1 
Year: 2005 
ISBN: 0763747688 
ISBN 13: 9780763747688 
 1 
Resonate: Present Visual Stories that Transform Audiences 
Edition: 1 
Year: 2010 
ISBN: 0470632011 
ISBN 13: 9780470632017 
 1 
Telephone Courtesy & Customer Service (Fifty-Minute Series) 
Edition: 2nd 
Year: 1995 
ISBN: 1560520647 
ISBN 13: 9781560520641 
 1