The Baptist Health Care Journey to Excellence: Creating a Culture that WOWs!

Type
Book
Authors
ISBN 10
0471708909 
ISBN 13
9780471708902 
Category
leadership  [ Browse Items ]
Publication Year
2004 
Publisher
Wiley 
Pages
240 
Description
"This crystal-clear book offers to any who will listen invaluable, detailed guidance on how and why to move toward a true culture of excellence in hospital care. It isn't easy, but, as their results show, it's a journey well worth taking."—Donald M. Berwick, MD, president and CEO, Institute for Healthcare Improvement The Baptist Health Care Journey to Excellence presents tested principles and best practices to help improve your corporate culture and customer satisfaction, which will lead to loyalty, stability, sustained productivity, and profitability in your own organization. Order your copy today! - from Amzon 
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