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Tag: Health Care Delivery [ All ]

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  Title Copies
Trust Matters: New Directions in Health Care Leadership 
Edition: 1 
Year: 1998 
ISBN: 0787943894 
ISBN 13: 9780787943899 
 3 
The Baptist Health Care Journey to Excellence: Creating a Culture that WOWs! 
Edition: 1 
Year: 2011 
 11 
The Company That Solved Health Care: How Serigraph Dramatically Reduced Skyrocketing Costs While Providing Better Care, and How Every Company Can Do the Same 
Year: 2010 
 1 
Achieving Impressive Customer Service: 7 Strategies for the Health Care Manager (J-B AHA Press) 
Edition: 1 
Year: 1998 
ISBN: 1556482302 
ISBN 13: 9781556482304 
 2 
CultureShift: A Leader's Guide to Managing Change in Health Care (J-B AHA Press) 
Year: 1997 
ISBN: 1556482086 
ISBN 13: 9781556482083 
 1 
Patient-Focused Healing: Integrating Caring and Curing in Health Care (Jossey Bass/Aha Press Series) 
Edition: 1st 
Year: 1993 
ISBN: 1555425844 
ISBN 13: 9781555425845 
 1 
Human Resources in Healthcare: Managing for Success Second Edition 
Edition: 2 
Year: 2005 
ISBN: 1567932436 
ISBN 13: 9781567932430 
 1 
Leadership for Great Customer Service: Satisfied Employees, Satisfied Patients, Second Edition (Ache Management) 
Edition: Second 
Year: 2014 
ISBN: 1567936423 
ISBN 13: 9781567936421 
 1 
Inside the Physician Mind: Finding Common Ground with Doctors (ACHE Management) 
Edition: 1 
Year: 2008 
ISBN: 1567932983 
ISBN 13: 9781567932980 
 3 
Transforming Health Care: Virginia Mason Medical Center's Pursuit of the Perfect Patient Experience 
Edition: 1 
Year: 2012 
 2 
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