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Page 7 of 10

  Title Authors/Editors Publisher Type Copies
The Titleless Leader: How to Get Things Done When You're Not in Charge 
Edition: 1 
Year: 2012 
Nan S. Russell
 
The Career Press, Inc.  Books  1 
What Employees Want 
 
  Other  12 
Achieving Impressive Customer Service: 7 Strategies for the Health Care Manager (J-B AHA Press) 
Edition: 1 
Year: 1998 
ISBN: 1556482302 
ISBN 13: 9781556482304 
Wendy Leebov
Gail Scott
Lolma Olson
 
American Hospital Association  Books  2 
Birdies, Pars, and Bogies: Leadership Lessons from the Links 
Year: 1998 
ISBN: 0965878821 
ISBN 13: 9780965878821 
David Cottnell
 
Cornerstone Leadership Inst  Books  1 
Can Your Employees Really Speak Freely? 
 
Harvard Business Review Press  Other  1 
Defining Patient Experience 
 
  Other  1 
Employee Burnout Is a Problem with the Company, Not the Person 
 
Harvard Business Review Press  Other  1 
Five Millennials Critique Their Recent Candidate Experiences 
 
  Other  1 
Guiding Lights: How to Create a Mentor Program for Your Organization 
 
  Other  2 
Implementing E-Learning 
Year: 2006 
ISBN: 1562863339 
ISBN 13: 9781562863333 
Jay Cross
Lance Dublin
 
Association for Talent Development  Books  1 
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