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  Title Copies
100 Faces of Health Care 
Year: 1999 
ISBN: 1556482760 
ISBN 13: 9781556482762 
Accountable Care Organizations: A Roadmap for Success: Guidance on First Steps 
Edition: 1 
Year: 2011 
ISBN: 0615436021 
ISBN 13: 9780615436029 
Achieving Impressive Customer Service: 7 Strategies for the Health Care Manager (J-B AHA Press) 
Edition: 1 
Year: 1998 
ISBN: 1556482302 
ISBN 13: 9781556482304 
CultureShift: A Leader's Guide to Managing Change in Health Care (J-B AHA Press) 
Year: 1997 
ISBN: 1556482086 
ISBN 13: 9781556482083 
Don't Send Your Turkeys to Eagle School 
Year: 1991 
ISBN: 0962872105 
ISBN 13: 9780962872105 
Facing Change in Health Care: Learning Faster in Tough Times 
Year: 1996 
ISBN: 1556481497 
ISBN 13: 9781556481499 
Hitting Your Stride: Your Work -- Your Way (Capital Career & Personal Development) 
Year: 2008 
ISBN: 193310256X 
ISBN 13: 9781933102566 
Lifescripts: What to Say to Get What You Want in Life's Toughest Situations 
Edition: Revised 
Year: 2004 
ISBN: 0471643769 
ISBN 13: 9780471643760 
ObamaCare Survival Guide: The Affordable Care Act and What It Means for You and Your Healthcare 
Edition: 1 
Year: 2012 
Organizational Behavior In Health Care 
Edition: 1 
Year: 2005 
ISBN: 0763747688 
ISBN 13: 9780763747688 
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