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  Title Copies
7 Moments that Define Excellent Leaders 
Edition: 1 
Year: 2006 
ISBN: 0977225771 
ISBN 13: 9780977225774 
 1 
Birdies, Pars, and Bogies: Leadership Lessons from the Links 
Year: 1998 
ISBN: 0965878821 
ISBN 13: 9780965878821 
 1 
Coaching for Commitment: Managerial Strategies for Obtaining Superior Performance 
Year: 1989 
ISBN: 0883902273 
ISBN 13: 9780883902271 
 1 
Delivering Knock Your Socks Off Service (Knock Your Socks Off Series) 
Year: 1991 
ISBN: 0814477771 
ISBN 13: 9780814477779 
 1 
Holistic Nursing: A Handbook for Practice 
Year: 1988 
ISBN: 0834203995 
ISBN 13: 9780834203990 
 1 
Implementing Organizational Change: Theory Into Practice (2nd Edition) 
Edition: 2 
Year: 2009 
ISBN: 0136074286 
ISBN 13: 9780136074281 
 1 
Influential Leadership: Change Your Behavior, Change Your Organization, Change Health Care 
Edition: 1 
Year: 2011 
ISBN: 1556483821 
ISBN 13: 9781556483820 
 1 
Leadership for Great Customer Service: Satisfied Employees, Satisfied Patients, Second Edition (Ache Management) 
Edition: Second 
Year: 2014 
ISBN: 1567936423 
ISBN 13: 9781567936421 
 1 
Productivity Power: Two Hundred Fifty Ideas for Being More Productive (Self-Study Sourcebook Series) 
Edition: Later Printing 
Year: 1993 
ISBN: 1878542311 
ISBN 13: 9781878542311 
 1 
Sticking to It: The Art of Adherence 
Year: 2016 
ISBN: 0971942455 
ISBN 13: 9780971942455 
 2 
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